Last Updated: 02/10/2024
Terms of Use for Discountcream.co.uk
These terms and conditions ("the Terms") govern your use of the website www.discountcream.co.uk ("the Website") and your relationship with NDCC Ltd, registered at 1 South Caldeen Road, Coatbridge, ML5 4EG ("we", "our", or "us"). Please read these Terms carefully, as they affect your rights and liabilities under law. If you do not agree with these Terms, please refrain from using the Website. For questions, contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it..
1. Agreement
By using the Website, you agree to be bound by these Terms.
2. Amendments
We reserve the right to amend these Terms from time to time. Any changes will be announced on the Website, and it is your responsibility to review such changes. Your continued use of the Website following an announcement of changes constitutes your acceptance of the new Terms.
3. Website Registration
You agree that the personal information you provide during registration is accurate, current, and complete, and that you are not impersonating another person or entity. Any changes to your personal information must be communicated promptly by email or by calling customer service on 01143 215 050.
4. Privacy Policy
We handle all personal information in line with our Privacy Policy. When shopping on this Website, you may be asked to provide details such as your name, email address, billing and delivery addresses, and payment information to process your orders.
5. Protecting Your Security
We take internet security seriously. To combat fraud, we may conduct security checks and may ask for additional information to verify orders. Fraudulent transactions will be reported to relevant authorities. By agreeing to these Terms, you consent to such security checks, including checks with Credit Reference Agencies, which may retain a record of the information (no credit check is performed, and your credit rating remains unaffected).
6. Compliance
You agree to use the Website only for lawful purposes and in a manner consistent with all relevant laws, regulations, and statutes.
7. Indemnity
You agree to indemnify and hold harmless our directors, employees, and suppliers from and against any claims, losses, or damages, including legal fees, arising out of your use of the Website or a breach of these Terms.
8. Third-Party Links
For convenience, the Website may link to third-party websites. We are not responsible for these sites, their content, or their privacy practices and accept no liability for any loss or damage arising from your use of them.
9. Orders
All orders are subject to acceptance and availability. If items are unavailable, we will notify you by email or phone, and you may choose to wait for stock or cancel your order. Orders placed constitute an offer to purchase, which we may accept or reject at any time.
The contract between you and us is completed when (i) payment is debited or (ii) goods are dispatched, whichever is later. We take reasonable care to secure your order details but cannot be liable for losses if unauthorised access occurs.
Once products are delivered to your specified address, the risk transfers to you. Any instructions for items to be left in a specific location (e.g., with a neighbour or without a signature) are at your own risk, and drivers are not obligated to follow such instructions if security is a concern.
10. Cancellation Rights
As a consumer, you have the right to cancel your order within 14 days of receipt. Refunds will be issued to the original payment method. Items should be returned in their original condition and by an agreed delivery method. We cannot cover return postage costs; items should be sent by Recorded Delivery or a similar service for proof of return.
11. Price and Payment
Prices listed on the Website are accurate at the time of entry but are subject to change without notice. Orders shipped outside the UK may incur additional import duties or VAT, which are your responsibility.
We accept major credit/debit cards and PayPal. In the unlikely event of a pricing error, we will inform you as soon as possible, giving you the option to reconfirm or cancel your order.
12. Eligibility to Purchase
To purchase from this Website, you must:
- Be 18 years of age or older if an individual.
- Register with accurate personal details.
By purchasing, you authorise us to verify your details with third parties as necessary to process the transaction.
13. Intellectual Property
The Website’s content is protected by copyright, trademarks, and other intellectual property rights. You may retrieve and display Website content for personal use but may not reproduce, modify, or distribute content for commercial purposes.
14. Limitation of Liability
The Website is provided on an "as is" basis. We make no warranties regarding the content, availability, or reliability of the Website. You accept that the Website's use is at your risk, and we are not liable for any indirect, consequential, or punitive damages arising from use or inability to use the Website.
15. Severance
If any part of these Terms is deemed invalid or unenforceable, that part shall be severable, and the remainder will continue in effect.
16. Waiver
Failure by us to enforce any part of these Terms does not waive our right to enforce it later.
17. Entire Agreement
These Terms form the basis of the entire agreement between you and us.
18. Law and Jurisdiction
These Terms are governed by the laws of Scotland, and any disputes will be resolved in the Scottish courts.
19. Food Products: Confectionery and Biscuits
Note that products may contain traces of nuts, and ingredient details are as provided by manufacturers. We are not responsible for their content.
20. Reviews
By submitting a review, you grant NDCC Ltd a non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, and display the content globally. You waive your rights to attribution for the review. You warrant that the content does not infringe third-party rights, and you indemnify NDCC Ltd for any claims arising from content you submit.
